My computer is my livelihood, and I need it fixed NOW!!! And yes, I have filled out a support ticket (#BXN-859-29831), but have seen others have waited several days/weeks for a response.Avast Free is an antivirus created by the company Avast Software (formerly Alwil Software) founded in 1988.Ĭurrently, 230 million users trust Avast and the latest version of Avast (2016) is also compatible with Windows 10. He talked over me, YELLED in the phone at me, and nearly had me in tears before he finally hung up on me. He then told me that the reason I'm having the problem I'm having is because I apparently have another antivirus software other than Avast installed and running on my computer which I do NOT! He proceeded to call me a liar and that I had no idea what I was talking about. That may be true, but as I told him, I've run it before with no problems. I called phone support this evening and spoke to a VERY rude man who said the only fix was to take it to a repair shop, and that GrimeFighter isn't compatible with Windows 8.1. My computer has been rendered COMPLETELY useless as there's no way to stop GrimeFighter from taking over at startup. I've tried the suggestions on other threads of hitting ESC immediately after turning on the power, giving me the option of choosing F2 for Setup or F12 for Boot Options, but both do nothing.still goes straight to sedating. HELP, PLEASE!!! GrimeFighter is stuck in the "sedating" mode! It tells me that it's sedating my computer, and then goes black.
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